Shipping Policy

Last Updated: August 25, 2026

Thank you for shopping with Kitcheneries. We aim to make your shopping experience simple and convenient. Please review the shipping information below before placing your order.

1. Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.

Orders are not processed or shipped on weekends or public holidays. During busy periods, sales, or holidays, processing may take slightly longer.

2. Shipping Times

Estimated delivery times are:

• Standard Shipping: 7–15 business days

• International Shipping: 10–25 business days

Delivery times are estimates and may vary depending on your location, customs procedures, courier delays, weather, or other circumstances outside our control.

3. Shipping Costs

Shipping charges are calculated and displayed at checkout based on the destination and the items in your order.

From time to time, we may offer free shipping promotions or other shipping discounts.

4. Order Tracking

Once your order has been shipped, you may receive a shipping confirmation email containing tracking information.

Please allow some time for tracking information to become available after your order has been dispatched.

5. Delayed or Lost Packages

While we work with reliable shipping partners, delivery delays can occasionally occur.

If your package has not arrived within the estimated delivery period, please contact us at:

kitcheneries.com@gmail.com

We will do our best to assist you and investigate the shipment with the relevant shipping carrier.

6. Incorrect Shipping Address

Customers are responsible for providing an accurate and complete shipping address at checkout.

If you provide an incorrect address and the order has already been shipped, we may be unable to change the delivery address. Any additional shipping costs resulting from an incorrect address may be the customer's responsibility.

7. Customs and Duties

For international orders, customs duties, taxes, or other import charges may apply depending on the destination country.

Any customs fees, duties, or taxes charged by the destination country are the responsibility of the customer unless otherwise stated.

8. Damaged Packages

If your package arrives damaged, please contact us as soon as possible at kitcheneries.com@gmail.com and provide photographs of the damaged package and product so we can review the issue and assist you.

9. Contact Us

If you have questions about your order or our shipping policy, please contact us:

Email: kitcheneries.com@gmail.com

Store: Kitcheneries

We appreciate your business and thank you for shopping with us.