Shipping policy

Shipping Policy

At Kitcheneries, we work with trusted third-party suppliers and fulfillment partners to process and ship your orders efficiently. As we operate on a dropshipping model, your products are shipped directly from our suppliers.

Order Processing Time

All orders are processed within 1–2 business days after payment confirmation
Orders placed on weekends or public holidays are processed on the next working day
Once processed, your order is forwarded to our fulfillment partner for shipment

Delivery Time

Delivery time is divided into two stages:

Processing & Fulfillment: 1–2 business days
Shipping & Delivery: 3–7 business days (local) / 7–15 business days (international depending on location)

👉 Total Estimated Delivery Time: 4–10 business days (average)
👉 Remote areas or customs delays may extend delivery up to 15 business days

Shipping Method

Orders are shipped directly from our partner warehouses
We use reliable courier and logistics services depending on destination
Tracking information is provided once the order is dispatched

Tracking Information

You will receive a tracking number via email or SMS once your order is shipped
Tracking may take 24–48 hours to activate after dispatch

Shipping Charges

Shipping fees (if applicable) are shown at checkout
We may offer free shipping on selected products or promotional offers

Customs & Duties

International orders may be subject to customs duties or import taxes
These charges are the responsibility of the customer and are not included in product price